November 11, 2016
complaints-how-to-respond

Complaints – How to Respond

Last week I received a complaint from one of our BNI chapter members, that my Education Moment was too long! Rather than taking it personally, I […]
November 11, 2016
the-8-faces-of-business-networking-by-michael-goldberg

The 8 faces of business networking (By Michael Goldberg)

  This article was recommended to me by Rob Favretto. Since I was a bit busy this weekend with a wedding, this education moment is being […]
November 11, 2016
work-spaces

Is your workspace working for you?

What does the space you work in every day look like? Is it organized? Is it functional? Do you enjoy being there? Does it help you […]
November 11, 2016
millennials

Doing Business with Millennials

There is an entirely new generation of potential clients for our services and products, called “The Millennials”. They live, function and operate in quite a different […]
November 11, 2016
how-to-deal-with-stress

How To Deal With Stress

I have dealt with a lot of stress over the past two years. Mostly related to my business, though I can think of a couple of […]
November 10, 2016
staff-meetings

Staff Meetings

We just had an all-staff meeting at Black Tulip on Friday. I have tried and hold one monthly, though when things get busy, it is one […]
November 10, 2016
the-right-time-to-fire-and-employee

What is the right time and the right way to fire an employee?

Firing an employee is always difficult. You have probably been thinking about it for a while and might even have had some sleepless nights. And you […]
November 10, 2016
small-talk

Small Talk

I hate small talk! I am not good at it and I try and avoid it whenever I can. Parties, receptions, meetings, standing in line, elevators, […]
November 10, 2016
interviewing-for-an-open-position

Interviewing for an open position

  Interviewing to fill an open position in your business is stressful for the candidate, but also for you. What should you ask? What are you […]
November 9, 2016
working-with-family-members-in-your-business

Working with family in your business

I have been fortunate! I have worked together with my wife during most of my professional career. And for the past few years our daughter has […]
November 9, 2016
cojg-grant

COJG Grant

Did you know that there is grant money available for the training of employees working for small businesses? My Business Coach, Jim FitzGerald, alerted me to […]
November 9, 2016
first-impressions

First Impressions Count

This Education Moment was suggested by Mo Calderone.  If we have heard it once, we have heard it a thousand times, first impressions count. When you […]